Our Privacy Policy

Compliant Privacy Policy

Effective Date: September 21, 2026

Lincoln Gas & Auto Service is committed to protecting the privacy and security of the personal information entrusted to us. This Privacy Policy describes how we collect, use, safeguard, and disclose information obtained through our website, communications, and automotive service operations.

1. Information We Collect
We may collect personal and operational information, including but not limited to:

• Contact Information: Name, phone number, email address
• Vehicle & Service Information: Details related to vehicle repair requests, maintenance services, inspections, diagnostics, work orders, estimates, or service communications
• Communication Preferences: Including SMS opt-in and opt-out records
• Website Usage Information: Cookies, analytics, and similar technologies used to improve website performance and user experience

2. How We Use Information
Lincoln Gas & Auto Service uses collected information for legitimate business purposes, including to:

• Respond to inquiries and process automotive service requests
• Communicate appointment scheduling, service updates, vehicle repair status, and operational messages
• Provide customer support and account-related communications
• Improve service quality, internal operations, and website functionality
• Maintain vehicle service and repair records
• Comply with applicable legal, regulatory, and contractual obligations

3. SMS Communications & Consent
By providing your mobile phone number and opting in, you expressly consent to receive SMS communications from Lincoln Gas & Auto Service related to service scheduling, vehicle repair updates, maintenance notifications, appointment confirmations, and operational communications. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP.
Mobile Opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

4. Information Sharing & Disclosure
Lincoln Gas & Auto Service does not sell, rent, trade, or share personal information for marketing purposes.

• Personal information is not shared with third parties for promotional or marketing use
• SMS consent data is strictly confidential and never shared
• Vehicle and service information may be shared with authorized service providers or vendors when necessary to perform, diagnose, inspect, maintain, or repair a vehicle
• Information may be disclosed only when required by law, regulation, court order, or to protect the rights, property, or safety of Lincoln Gas & Auto Service or others

5. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

6. Cookies & Tracking Technologies
Our website may use cookies or similar tracking technologies to analyze traffic and improve functionality. Users may manage or disable cookies through their browser settings; however, certain features of the website may be limited as a result.

7. Policy Updates
Lincoln Gas & Auto Service reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.

8. Contact Information
If you have questions or concerns regarding this Privacy Policy or our data practices, please contact:
Lincoln Gas & Auto Service
Email: info@lincolngasandauto.com
Phone: tel:7813572680 +1 (781) 357-2680

SMS Terms & Conditions

1- SMS Consent Communication:
The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:
If you have consented to receive text messages from Lincoln Gas & Auto Service, you may receive messages related to the following:

• Appointment scheduling and confirmations
• Vehicle service and repair updates
• Maintenance reminders
• Diagnostic or inspection updates
• Customer service communications

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 30 SMS messages per week related to your vehicle service or appointment.
Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your vehicle service."

4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
You may opt-in to receive SMS messages from Lincoln Gas & Auto Service by submitting an online form on our website and checking the SMS consent checkbox.

6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply STOP to any SMS message you receive. Upon sending "STOP," you will no longer receive SMS messages. If you want to receive messages again, reply START.

7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, for more assistance, you can send an email to info@lincolngasandauto.com.

8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting STOP.
• For assistance, text HELP or visit the Lincoln Gas & Auto Service website.
• Message frequency may vary.